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Lynsey Murphy

Case Management Assistant

Profile

Lynsey has worked in support roles within the healthcare sector for Private Services and the Police force for over 25 years.
Warm, approachable, and empathetic, with the ability to build trust and positive relationships with clients, families, and providers.
Extremely organised and reliable, with strong attention to detail in managing complex cases.
Caring and compassionate, committed to delivering tailored, person-centred support for individuals with complex needs.
Dedicated to sourcing appropriate person-centred providers to meet each client’s individual goals.
Passionate about empowering individuals, promoting independence, and enhancing quality of life.
Strong advocate for diversity.

Health & Safety Management – ensuring safe environments through robust risk assessments and safeguarding practices.
Crisis Management – calm, decisive, and effective under pressure, protecting wellbeing in urgent situations.
Conflict Resolution – skilled in de-escalation and negotiation, drawing on extensive front-line experience.
Leadership Background – Background in leadership, mentoring and decision making within law enforcement (former Police Sergeant) and hospitality.
Team Collaboration – effective communicator, working with multidisciplinary teams to secure the best outcomes.
Problem-Solving – adept at identifying challenges early and implementing practical, innovative solutions.