Natalie Cook

Operations & HR Manager
  • Natalie has worked in support roles within the healthcare sector for both NHS and Private Services for over 15 years.
  • Natalie has experience in complaints management and having to manage challenging clients
  • Alongside Natalie’s current role, she is under- taking a CIPD Level 5 Associate Diploma in People Management Professional which is due to be completed in May 2025.
  • Natalie has extensive experience in organising complex teams of people and ensuring that they are all supported to complete their roles efficiently and to the best of their ability
  • Natalie is diligent and committed to her role and will always ensure that tasks are completed to an exceptional standard
  • Natalie supports the clinical team at AICM in managing care teams, partner liaison and administrative tasks.
  • Natalie’s attention to detail is second to none and she has earned the trust of all of her team members
  • Natalie’s experience in varying settings within health care have enabled her to have a broad
    understanding of many of the activities that we undertake within Case Management services.
  • Natalie is office based at our offices in Milton Keynes and always available to assist with any
    client enquiry.

Key Skills:

  • Detailed
  • Clear communication
  • Extremely organised
  • Project managementskills
  • Able to prioritise effectively
  • Excellent knowledge of policy and procedure
  • Thorough
  • Interested
  • Self motivated
  • Diligent
  • Committed
  • Patient

Other team members

Amy Iddon
Amy Iddon
Clinical Director & Senior Case Manager
Francesca Pounds
Francesca Pounds
Case Manager
Lynsey Murphy
Case Management Assistant
Rebecca Wells
CQC Registered Manager
Charlotte Gower
Case Manager
Millie Burgess-Clerke
Case Management Assistant

WRITE TO US

AI Case Management
Unit 12 Cranfield Innovation Centre,
University Way,
Cranfield
MK43 0BT

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